customer

The public hearings will begin on Tuesday for RG&E poor customer service practices with a 1pm and 6pm virtual hearing. The hearings will address the public complaints with RG&E on the delay in meter readings, issues with billing, and poor customer service. According to the New York State Department of Public Service there was a […]

A quick update with this whole RG&E situation the New York State Public Service Commision is expanding it’s investigation into the utility company. RG&E President and CEO Patricia Nilsen apologized on behalf of the utility provider for issues that include billing and meter read delays. She also stated the company is working to resolve and […]

If you are a Wegmans customer you should change your password to the companies website or app. The company sent out an email to customers making them aware of an issue with two of their databases. Wegmans said that two of their cloud databases holding customer information may have been exposed. The reason they said […]

What would you do if you went to a restaurant and the person serving you spit in your food while you placed your order because they were ready to go home?