RG&E Public Virtual Hearings Begin Tuesday
Written by Andre on January 31, 2023
The public hearings will begin on Tuesday for RG&E poor customer service practices with a 1pm and 6pm virtual hearing.
The hearings will address the public complaints with RG&E on the delay in meter readings, issues with billing, and poor customer service.
According to the New York State Department of Public Service there was a significant increase in complaints against RG&E and a deterioration in customer service metrics in 2022.
The deadline to sign up to testify has passed however you can join the virtual hearing Tuesday at 1pm and 6pm then on February 7,2020 in person from 1pm-3pm and 6pm-8pm.
For the 1 p.m. hearing:
Electronic Access: www.webex.com
Event Number: 2343 229 4895
Event Password: Jan31-1pm
Phone-Only Access: 518-549-0500
Access Code: 2343 229 4895
For the 6 p.m. hearing:
Electronic Access: www.webex.com
Event Number: 2333 158 8627
Event Password: Jan31-6pm
Phone-Only Access: 518-549-0500
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