smart meters

Be on the lookout for a new meter. Across Rochester, RG&E technicians are now installing smart meters, designed to improve customer service, following a wave of heated complaints over billing and other issues. Angie Capps, the manager of meter services at RG&E, stated: “The smart meters are going to allow us to see the meters, […]

Get ready because in March RG&E said that they will be installing 2,600 smart meters in certain counties in our area. The county’s that will receive the smart meters will be Wayne and Cayuga. No word yet if any of those meters will be installed in Monroe County. RG&E will begin installing smart meters in […]

A quick update with this whole RG&E situation the New York State Public Service Commision is expanding it’s investigation into the utility company. RG&E President and CEO Patricia Nilsen apologized on behalf of the utility provider for issues that include billing and meter read delays. She also stated the company is working to resolve and […]