New York State Department of Public Service

The public hearings will begin on Tuesday for RG&E poor customer service practices with a 1pm and 6pm virtual hearing. The hearings will address the public complaints with RG&E on the delay in meter readings, issues with billing, and poor customer service. According to the New York State Department of Public Service there was a […]

RG&E and NYSEG customers are bracing to pay more for the delivery of energy after the utilities submitted requests for substantial rate increases earlier this year. Public hearings on the requests began as many of the customers who signed up to speak urged regulators with the New York State Department of Public Service to deny the […]