electric

Rochester Gas & Electric and New York State Electric & Gas announced the extension of a program meant to provide relief to customers. New York State’s Public Service Commission approved $672 million for a second round of financial help for customers who did not receive a bill relief credit during the first phase of the program. […]

A quick update with this whole RG&E situation the New York State Public Service Commision is expanding it’s investigation into the utility company. RG&E President and CEO Patricia Nilsen apologized on behalf of the utility provider for issues that include billing and meter read delays. She also stated the company is working to resolve and […]

Have you noticed any discrepancies in your recent RG&E bills? Well, the company has finally acknowledged several reasons why customers may be seeing higher gas and electric bills. According to RG&E, the company is catching up on meter readings they missed during COVID and it led to some customers going months without getting a bill. […]