Penfield Condo Residents Question Insurance Denials After Sinkholes

Dozens of residents remain displaced after a water main break caused two sinkholes at Forrest Hills Condominiums in Penfield.

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Some residents say their insurance claims for flood damage have been denied. However, insurance expert Tim Dodge says water from an underground main may not qualify as surface water under New York law.

The HOA is seeking coverage for building damage, while residents work with their insurers on personal property and other losses.

‘This isn’t fair!’: Forrest Hill resident’s insurance provider won’t cover water damages