New York’s EBT system will go down May 19 for transition

New York’s EBT system will experience a temporary shutdown on May 19, 2024, from midnight to 11 a.m., to facilitate a system transition. This outage will affect all EBT cardholders in New York, preventing them from using their cards for food and cash transactions during this period. Additionally, the customer service helpline, app, and online portal will be unavailable. Post-outage, users must download a new app and client portal to access their accounts. The outage is confined to New York, and EBT cardholders in other states will not be impacted and can use their cards as usual. Further details are forthcoming.

Source: Rochester First