Frustrated With Pothole? You Are Not Alone! How To Report Them In The City of Rochester

Online Call 311 (outside City limits call 585-428-5990) Pothole repairs are generally completed within 24 to 48 hours on City-maintained streets. Pothole complaints that are received by noon will be repaired by the end of the next business day. Pothole repair is an ongoing aspect of the City of Rochester’s street maintenance program. Repairs include the patching of potholes, depressions, bumps, and pavement edge defects to city streets.  In most instances, other municipal agencies are responsible for pothole repair on state highways. However, in a few cases, the City has this responsibility.

Here What Some WDKX Frontline Listeners Called The Worst Potholes In Rochester

• It was in the city Bay St. Area
• Norton from culver to Portland
• Terrible potholes…Chili avenue under the bridge near auto zone
• Jay st in between lake and Plymouth. Clinton Ave by McDonald’s and tops. Dewey Ave between Emerson and Otis
• Just hit one right before University and Chestnut, Getting off 104 at state St
• Good morning One of the worst pot holes are on Dewey ave between Emerson and Felix right by Depaul
• The worst street in Rochester right now is Dewey ave between Felix & Emerson, there are so many bad potholes, avoid it all together if you can.
• Dewey Ave from Lyell to Lexington both sides.
• Man I just hit a pothole near this scio/university exit
• Dewey Ave from Lyell to Lexington both sides
• Chili ave is horrible
• Worst pot hole: Jefferson Ave between Plymouth and Magnolia is ALLLLLL pothole. The whole right lane. Also: Ford St Northbound just past Adams St. That one got me in the auto shop. Boooo.
• I hit a pothole on 104 and broke 2 Struts! I tried to file a claim with NYS and the say on the website any claims made between Nov. And May will be denied!!! I had to pay $2K to repair my car and buy new tires! NYS should be ashamed

Source: City of Rochester