Orleans County
Orleans County has launched an AI phone assistant, EVA, for its Department of Social Services—the first in Western New York. EVA can handle up to 1,000 calls at once, helping manage the department’s heavy call volume. It currently answers basic questions (like hours and directions), supports 35 languages, and transfers more complex issues to staff. Officials […]
Rochester, NY, is currently under a flood watch as a result of heavy rainfall, with temperatures staying in the 40s. The flood watch encompasses areas from Rochester to Buffalo, including Monroe, Livingston, Wyoming, Genesee, Orleans, and Erie counties, and is expected to remain in place through Thursday afternoon. Forecasters predict over an inch of rain […]
Written by Jasmine A high wind advisory has been issued for Genesee, Monroe, Orleans, and Wyoming County starting late Thursday evening and continuing through the following Friday evening. This forecast is a result of a storm system passing through this region, causing a potential of wind gusts up to 60 mph! This leaves the possibility […]
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