Power Outage Leaves Window-Washing Crew Stranded 20 Stories Up

Written by on June 3, 2026

Three workers were rescued Tuesday night after a power outage stranded their window-washing rig more than 20 stories above the ground at The Metropolitan in downtown Rochester. 

Firefighters cut through a window to reach them, and all three were rescued safely without injuries. 

The workers had been replacing a cracked window on the building.

Window washers rescued from rig stuck on high-rise building in downtown Rochester


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